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Guarantees and Returns

Thank you for shopping at RnAReSet.com.

Guarantees

Do we guarantee the results you will get from our products?  NO! It is illegal to make health claims or even suggest that you will receive any benefit from using our products! Yes, it's true - per the FDA. However, what we will guarantee is that you will receive a world-class product that is safe, non-toxic, ultra-pure and sourced and manufactured in the highest quality as well as a superior shipping and product delivery service.

In addition to our exceptional product quality and customer service, RnAReSet provides an incredible archive of product support to you so you can fully utilize your purchases including: 

  • Three free eBooks on ReMag, ReMyte, and Atrial Fibrillation
  • Daily email access to Dr. Carolyn Dean and our knowledgeable support staff
  • Weekly call-in radio shows where you can receive support [see Radio Show Schedule]
  • Highly trained Customer Service Representatives
  • Extensive Support Resources with Community Contributors
  • Product pages on Facebook and Twitter

With all this information in place, a return should not be necessary. However, if a problem arises, please feel free to contact us, and we will work diligently to address your concern.

Returning Unopened Products for Credit or Exchange

If there is a problem with your order or any of the products you receive from us, please let us know as soon as possible. The FDA discourages accepting shipped or open products in return. This is to prevent bioterrorism and product tampering. Unlike other companies, we do not encourage you to return the unused portion of the product - we ask you to keep it and if necessary discard it at your location. If you have a concern about a product that you have received, please contact a Customer Service Representative for additional support.

Open Product Policy 

The FDA discourages accepting shipped or open products in return. Unlike other companies, we do not encourage you to return the unused portion of the product - we ask you to keep it and if necessary discard it at your location. If you have a concern about a product that you have already opened, please contact a Customer Service Representative for additional support.

How to Ship your Unopened Product for Credit or Exchange

If you receive authorization to return a product for reasons other than refund, credit or exchange, you must have a RETURN MERCHANDISE AUTHORIZATION written on the outside of your box.  Call 888-577-3703 or email support@rnareset.com for your RMA and mailing instructions. Once we receive your authorized return in our Returns Department we will issue a credit to your credit card within 10 days. 

In the event that your package is returned due to a delivery failure on the part of a courier or postal carrier, your purchase price can be refunded less a product destruction fee of $20%.

 

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